Insurance & Risk Management

InsurTech developments: automated claims processing, data-driven underwriting, digital distribution channels, and regulatory shifts in regional insurance markets.

Maturity Ticker

Real-time digital shifts

SRB

Banking & Finance

Serbia

+2.4%

HRV

Manufacturing & Industry 4.0

Croatia

+1.8%

MNE

Government & Digital Services

Montenegro

+0.9%

BIH

Insurance & Risk Management

Bosnia & Herzegovina

+1.2%

ALB

Healthcare & Digital Health

Albania

-0.3%

MKD

Education & Digital Skills

North Macedonia

+3.1%

SLO

Telecom & Infrastructure

Slovenia

+1.5%

Q1 2026 · Digital Maturity Index

Insurance & Risk Management7.8

EIOPA's Digitalisation Agenda: A Catalyst for Western Balkan Insurance Sector Modernization

EIOPA's recent announcements underscore a strategic focus on digitalisation, cyber resilience, and sustainable finance, themes critical for the future of European insurance. For the Western Balkans, these priorities represent both a challenge and an unparalleled opportunity to accelerate digital transformation and align with EU standards.

Apr 27, 2026EIOPA (Insurance & Pensions)Read More →